HIPAA
privacy policy
Last Updated: 5-3-2023
Popular Tests ("we", "us", "our") is committed to protecting the privacy and security of our customers' personal information, including protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This HIPAA Privacy Policy ("Policy") outlines the measures we take to safeguard your PHI when you use our website and purchase lab blood tests through our platform.
1. Collection of PHI
We collect PHI to provide you with the lab blood testing services you request. This may include, but is not limited to, your name, date of birth, contact information, medical history, and insurance information. We may also collect your payment information to process transactions. We limit the collection of PHI to the minimum necessary to provide our services.
2. Use and Disclosure of PHI
We use and disclose your PHI only for the purposes of providing our services, as required by law, and as permitted by your authorization. We may use or disclose your PHI for the following purposes:
- Treatment: We may use and disclose your PHI to laboratories, healthcare providers, and other entities involved in your care.
- Payment: We may use and disclose your PHI to process payments, confirm coverage with insurance providers, and manage billing.
- Healthcare Operations: We may use and disclose your PHI to improve our services, conduct quality assessments, and maintain our website.
- Legal Compliance: We may disclose your PHI as required by law or in response to a court order or subpoena.
- Business Associates: We may share your PHI with our business associates, such as laboratories, who have entered into a HIPAA-compliant business associate agreement with us.
3. Safeguarding PHI
We implement administrative, technical, and physical safeguards to protect your PHI from unauthorized access, use, or disclosure. These safeguards include:
- Encryption: We use encryption technologies to protect your PHI when it is transmitted or stored electronically.
- Access Controls: We limit access to your PHI to authorized personnel who require it to perform their job duties.
- Training: We provide regular training to our staff on HIPAA regulations and the importance of maintaining the confidentiality of your PHI.
- Audits: We perform regular audits to monitor and maintain the security of our systems and the protection of your PHI.
4. Your Rights
Under HIPAA, you have the right to:
- Request access to your PHI.
- Request an amendment to your PHI if you believe it is inaccurate or incomplete.
- Request a restriction on the use or disclosure of your PHI.
- Request an accounting of the disclosures of your PHI.
- File a complaint if you believe your privacy rights have been violated.
